Managed Support & Helpdesk (1st & 2nd Line) - Antivirus & Patch Management (per device, per month) - Initial Term Description replication or snapshot configuration where

replication or snapshot configuration where included

·         Hardware and OS-level issue diagnosis

On‑premises Group Policy configuration for Hybrid Entra ID Joined device enrollment

·         Adjustment of DMARC policy towards enforcement over time

Managed Support & Helpdesk (1st & 2nd Line) - Antivirus & Patch Management (per device, per month) - Initial Term Description replication or snapshot configuration wherePrerequisites Avast Business Ultimate licence for each device. Supported Windows device. Supported manufacturer hardware. Reliable internet connectivity. Administrative access to install required agents. Supported third party applications for patching. No conflicting antivirus software installed. Device must be in vendor support and less than 5 years old. Hardware should be covered by a valid manufacturer warranty. Setup Setup and configuration of the