Assessment Kit-BSBDIV501 Manage diversity in the workplace Learner Guide Core units BSBCUS501 Manage quality

Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems If you require RPL Kits with comprehensive benchmarking

Core units BSBCOM602 Develop and create compliance requirements BSBCOM603 Plan and establish compliance management systems BSBRSK501 Manage risk FNSORG512 Develop

Core units RIIBEF201D Plan and organise work RIICOM201D Communicate in the workplace RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIICCM201D Carry out measurements and calculations RIICCM203D Read and interpret plans and specifications RIISAM203D Use hand and power tools Additional electives RIISAM204D Operate small plant and equipment BSBITU111 Operate a personal digital device If you require RPL Kits with comprehensive benchmarking

operate and troubleshoot a small enterprise branch network ICTNWK405 Build a small wireless local area network ICTNWK407 Install and configure client-server applications and services ICTNWK408 Configure a desktop environment ICTNWK409 Create scripts for networking ICTNWK410 Install hardware to a network ICTNWK421 Install

Assessment Kit-BSBDIV501 Manage diversity in the workplace Learner Guide Core units BSBCUS501 Manage qualityOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of