Assessment Kit-ICTSS00107 Introductory Help Desk Skill Set Training and Assessment Strategy (Skill Set) Units of competency CHCDIV001 Work

Units of competency CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety HLTADM001 Administer and coordinate Telehealth services HLTADM002 Manage Telehealth technology * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTPRG535 Build advanced user interfaces ICTPRG536 Design application architecture ICTPRG532 Apply advanced object-oriented language skills ICTPRG547 Apply advanced programming skills in another language ICTPRG537 Implement security for applications If you require RPL Kits with comprehensive benchmarking

Units of competency BSBLDR602 Provide leadership across the organisation BSBAUD514 Interpret compliance requirements CUAIND311 Work effectively in the creative arts industry BSBWHS521 Ensure a safe workplace for a work area BSBINS512 Monitor business records systems BSBINS402 Coordinate workplace information systems BSBFIN501 Manage budgets and financial plans If you require RPL Kits with comprehensive benchmarking

codes and specifications UEEEC0003 Assemble and set up basic security systems UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers UEECO0002 Maintain documentation ICTICT214 Operate application software packages UEECD0020 Fix and secure electrotechnology equipment UEEIC0002 Assemble

Assessment Kit-ICTSS00107 Introductory Help Desk Skill Set Training and Assessment Strategy (Skill Set) Units of competency CHCDIV001 WorkOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of